Privacy Policy
This Privacy Policy outlines how Spark Alive Media & Events (“we,” “our,” or “us”) collects, uses, discloses, and protects the personal information of users (“you” or “your”) who visit our website or use our services.
1. Information We Collect
We may collect personal information such as your name, email address, phone number, and billing information when you use our website or book our services. We may also collect non-personal information such as IP addresses, browser types, and device information for analytics purposes.
2. How We Use Your Information
We may use your personal information to:
- Provide and deliver our services
- Process payments and bookings
- Communicate with you about your bookings and inquiries
- Send promotional offers, newsletters, and updates
- Improve our website and services
- Comply with legal and regulatory requirements
3. Information Sharing and Disclosure
We may share your personal information with third-party service providers who assist us in operating our website, processing payments, and delivering services. We may also share your information in response to legal requests or to protect our rights, property, or safety.
4. Data Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. You may choose to disable cookies in your browser settings, but doing so may affect your experience on our website.
6. Third-Party Links
Our website may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices or content of these third-party sites.
7. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately.
8. Your Rights
You have the right to access, correct, or delete your personal information. You may also opt-out of receiving promotional communications from us. To exercise these rights, please contact us using the information provided below.
9. Changes to This Privacy Policy
We reserve the right to update or revise this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at contact@sparkalive.ca
By using our website or services, you consent to the terms of this Privacy Policy.
